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RESEARCHER VOICES

What Researchers Say
About Us

Reviews from researchers across every discipline we serve, collected on Trustpilot or shared with us by email. Names and institutions are withheld to protect each researcher's privacy.

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OUR PRIVACY RULE

Every Review Is Real.
Names Stay Private.

Researchers come to us with unpublished work. We treat the fact that they worked with us as confidential, even after the project is complete, and even when a reviewer has published their own name elsewhere.

So every review on this page shows a role, a field, a type of institution and a country, and nothing that identifies a person. The original review stays on record with us, exactly as it was written.

What you see

Role, research field, type of institution and country, as the researcher gave them.

Where reviews come from

Trustpilot, which anyone can check, and emails sent to us directly, kept on record.

As written

Every review appears as the researcher wrote it. Length may be shortened, marked with an ellipsis.

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Business & Economics

We needed statistical support that understood business and economic data, especially repeated firm observations, survey constructs, and models with several competing explanations. The recommendations were practical and aligned with the way management and economics papers are reviewed, not just with whichever test was easiest to run.

Environment & Ecology

I had worked with analysts before, but this was the first time the statistical advice really reflected the realities of Ecology. They picked up the clustered structure of the data rather than treating every row as independent quickly and helped us avoid a result that would have been difficult to defend in review.

Environment & Ecology

Our project had a very field-specific problem around autocorrelation and the underlying trend before and after the intervention. The team understood why it mattered in Environmental & Sustainability Studies and chose the analysis accordingly. The final tables and interpretation felt written for our research context rather than copied from a generic statistics template.

Sports & Exercise Science

We needed statistical support from someone who understood Strength & Conditioning, not just someone who could run software. The main issue in our data was a relatively small sample and unstable estimates. The analysis and reporting were framed around the way studies in our field are actually designed and reviewed, which made a noticeable difference.

Sports & Exercise Science

Our dataset combined repeated performance tests, athlete-level clustering, and several physiological measures. The team recognized the difference between repeated trials and independent athletes, handled the within-person structure properly, and kept the reporting focused on effects that were meaningful for performance.

Public Health

I had already started the Time Series Analysis, but I was not confident about stationarity, autocorrelation, and the right time-series specification. The team checked the setup against our study design, explained the decisions in plain language, and returned results we could actually use. The final output was concise, clearly interpreted, and ready to use in our research reporting.

Public Health

We contacted OnlineSPSS because our dataset was not a textbook example and we needed someone familiar with Public Health. They focused immediately on the clustered structure of the data rather than treating every row as independent, then built the analysis around the actual study design. The final output was concise and easy to use with the wider team.

Policy & Causal Inference

We needed statistical support from someone who understood Public Policy & Administration, not just someone who could run software. The main issue in our data was the clustered structure of the data rather than treating every row as independent. The analysis and reporting were framed around the way studies in our field are actually designed and reviewed, which made a noticeable difference.

Policy & Causal Inference

I had already started the Difference-in-Differences (DiD), but I was not confident about the clustered structure of the data rather than treating every row as independent. The team checked the setup against our study design, explained the decisions in plain language, and returned results we could actually use. The final output was concise, clearly interpreted, and ready to use in our research reporting.

Policy & Causal Inference

I wanted a second set of statistical eyes on our Instrumental Variable Analysis, mainly because of whether the instrument was actually relevant and defensible. The review was practical and specific, and the final results were much easier to explain to the rest of the research team. The final reporting was much easier to use in the manuscript and in responding to reviewer comments.

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