Everything We Claim,
Explained

OnlineSPSS began in 2014 as two statisticians working directly with researchers who needed analysis done properly and explained clearly. The practice grew by referral, first in the United States, then Australia, the United Kingdom and continental Europe. The website went live on March 26, 2017, and between 2017 and 2026 the team has completed more than 1,500 academic, clinical and professional projects.

Today OnlineSPSS is a global practice with its main virtual office at 800-900 N Roxbury Dr, Beverly Hills, CA 90210, United States, reachable at +1 424 666 28 24 and info@onlinespss.com. Analysis is carried out by in-house PhD-level statisticians. Every client works with one Research Coordinator, Elena Marta, one of the two founding statisticians, who scopes each project, assigns it and stays the single point of contact from first message to final file.

COMPANY DETAILS
Company	OnlineSPSS
Main office	800-900 N Roxbury Dr, Beverly Hills, CA 90210
Phone	+1 424 666 28 24
Email	info@onlinespss.com
Coordinators	Seven days a week
Statisticians	Monday to Friday
Payment	Stripe, PayPal, invoicing (USD, GBP, EUR)

These five appear on every page. Here is what each one commits us to.

Sending the assessment form creates no obligation of any kind. You receive a written assessment with the scope, the deliverables, the timeline and one fixed fee. You can accept it, ask questions, ask for a different scope, or decline by replying to the email or simply not replying. Nothing is invoiced and no work starts until you confirm in writing. If you decline, your files are deleted, as explained under Strictly Confidential.

How your request reaches us. The assessment form is provided by 123FormBuilder, a third-party form service. Submissions are encrypted in transit and stored in your form record, which only the Research Coordinator can open. Form data is never sold, shared or used for anything except preparing your assessment.

Who sees your files. Three people at most: the Research Coordinator, the statistician assigned to your project and, on some projects, a second statistician who checks the work. A second check is never added silently; you are told in advance and asked to confirm before anyone else sees your material. All of them work under confidentiality agreements with OnlineSPSS.

How long we keep your data. Two cases:

• If you decide not to proceed, tell us by email and your submission and files are deleted on receipt of that email.
• If the project goes ahead, we keep the files for a maximum of 60 days after you confirm that the delivered work is complete. The 60 days exist only so that revision requests within scope, as defined under Fixed Project Fee, can be handled without asking you to resend data. After that, files and the order record are deleted from our systems and from the form database; a request after that point is handled as a new project with a fresh Project ID. If you want deletion earlier, say so and it is done the same day, with confirmation by email. For enterprise projects a different retention period can be agreed in writing before the project starts.

What we never do. Your data, your identity and your institution are never shared with third parties, with the sole exception of a legal obligation, in which case you are informed where the law allows. We never name a client, an institution or a study without written permission, and we never use client data or results as examples, for the reasons given in Why Every Example Is Illustrative.

NDA. Every project is covered by OnlineSPSS’s confidentiality terms from the first message. If you or your institution require a signed NDA, you prepare it (the data is yours, so the terms should be yours), the Research Coordinator reviews and signs it, and it is in place before any sensitive material is shared. We do not draft NDAs ourselves; for enterprise projects the procedure can be agreed case by case.

Where your data lives. By design there is no client account, no login and no client dashboard: every account is one more place data can leak, so the project runs over email only. The assessment form is hosted by 123FormBuilder, which states 256-bit SSL encryption, GDPR and HIPAA compliance; a submission is stored in our account there and forwarded to our mailbox. Email runs on a dedicated business mail service, the website on Rocket.net. Analysis itself is done on company-provided computers, locally, not in a cloud workspace. When the 60-day deletion runs, it covers the form record, the files and the email attachments, so no copy remains.

There is no price list because no two research projects are the same. Instead: you describe the project, the Research Coordinator reviews it with the statistician who would do the work, and you receive one fee for a written scope. The fee covers everything in that scope: the analysis, the files, the interpreted report, clarifications, and revisions within the agreed scope for 30 days after delivery. It does not change once agreed. Our aim is a result you can use and a relationship that lasts, so within scope we keep working until it is right; the 30-day window exists only so that we can plan the team’s schedule, and it is stated in every assessment before you decide. If a request changes the scope or the data (an additional analysis, a new dataset, a changed research question), the Research Coordinator tells you before any work is done and you receive a separate written scope and fee. For enterprise projects revision terms are agreed in the contract. Payment is by card through Stripe, by PayPal, or by invoice for universities, research institutions and grant-funded projects, in USD, GBP or EUR, and only after you approve the quotation.

“In-house” at OnlineSPSS means a long-term partnership, not employment: each statistician works with us under a standing agreement and our confidentiality terms, and none of them works for any other statistical consulting firm. They are not freelancers found per job. Each holds a doctorate in statistics, biostatistics, medical statistics, epidemiology, quantitative psychology, health economics or statistical genetics and has at least seven years of applied research experience; the core team holds graduate degrees from Georgia Institute of Technology, Princeton University, Carnegie Mellon University, Columbia University and Cornell University. Depending on availability and subject, more than one statistician may be assigned to a project. For large enterprise projects, specialist partners join for the duration; they sit one level below the core team, meet the same requirements, and their involvement is always disclosed to the client in advance. Both groups are listed by role on the Team page; why they are not named is explained under Our statisticians.

“Same-day” refers to the Research Coordinator’s reply to your assessment request. The coordination team works remotely across time zones and responds seven days a week, including weekends. The written assessment with scope and fee follows as soon as the statistician has reviewed your material, usually the same business day. Statisticians work Monday to Friday, so a project confirmed on Friday evening starts on Monday. Timelines in your assessment are given in business days for that reason.

Every project starts with the assessment form, even if you have already emailed or called. The form creates a Project ID beginning with OS. From then on every email about your project carries that ID in the subject line, every file is stored under it, and every follow-up, from the first question to a revision a year later, can be found by it. This is how a small team keeps 1,500 projects straight and how we make sure nothing you sent is ever mixed up with anyone else’s.

CHANNEL	WHAT IT IS FOR
Assessment form	The start of every project.
Email (info@onlinespss.com)	All official communication, the assessment, the scope and fee, delivery. Always with your Project ID.
WhatsApp and phone (+1 424 666 28 24)	For questions before you submit, for clarifying something quickly during a project, or for anything urgent. Not for sending data, and not a substitute for the form; the coordinator will ask you to submit the form so your project has an ID.

Why you do not contact the statistician directly. All communication goes through the Research Coordinator, for three reasons: the statisticians are not named, for the reasons given under Our statisticians, so there is no one to address; one point of contact means no request waits on one person’s availability; and every message stays under the Project ID, which is how confidentiality and follow-up are kept. Enterprise projects are the exception: for them we form a project team and agree direct contact in the contract.

The form has three short steps and takes about a minute. Every field is there for one of two reasons: it lets us assess the project, or it lets us reach you about it. Required fields are marked on the form; the rest are optional and only make the assessment more precise. How answers are stored and deleted follows the rules under Strictly Confidential.

Field	Required	Why we ask	What happens to it
First and last name	Yes	To address you in the assessment and the project.	Stored with your Project ID. Seen by the Research Coordinator and the assigned statistician. Never published, never shared with third parties except where the law requires (as set out under Strictly Confidential), deleted with the project record.
Email address (entered twice)	Yes	The assessment, your Project ID and every later message go here. Typing it twice prevents a mistyped address sending your assessment nowhere.	Used only for your project correspondence. No newsletter, no marketing list. Deleted with the project record.
Country	Yes	Sets the currency of the quotation (USD, GBP or EUR), the time zone for the response and whether university invoicing applies.	Used only to prepare the assessment. Not used for profiling or targeting.
Phone number	Yes	Used only if a question blocks the assessment and email would be too slow, or if you ask for a call.	Seen only by the Research Coordinator. Never used to sell, never added to any list, deleted with the project record.

Field	Required	Why we ask	What happens to it
Your role	Yes	Tells us which reporting standards and deliverables fit, and whether university invoicing may apply.	Read by the coordinator to route the request. Not shared.
Research discipline	Yes	Routes the request to the statistician whose profile fits the field.	Read by the coordinator and the assigned statistician.
What you need (tick all that apply; “Not sure yet” is a valid answer)	Yes	Decides which service or combination the assessment covers.	Read by the coordinator; becomes the first line of your scope.
Where the project is now	Yes	Planning, data collected or analysis complete decides whether the assessment covers design, analysis or review, and how fast work can start.	Read by the coordinator to set the timeline.
Project summary	Yes	Your research question, design, sample size and what you need. A few sentences are enough; more detail gives a more precise fee.	This is your unpublished research idea. Seen only by the coordinator and the assigned statistician, and by a second statistician only if you confirm in advance; never used as an example, never entered into an AI tool without your written confirmation, deleted with the project record.

Field	Required	Why we ask	What happens to it
Upload files	No	Data, protocol, questionnaire, draft or reviewer comments make the assessment more precise. Files can also be sent later by email under your Project ID.	Encrypted in transit, stored in our form record and forwarded to our mailbox; opened only by the coordinator and the assigned statistician, and by a second statistician only if you confirm in advance; analyzed on company-provided computers, never uploaded to an AI service; deleted when you tell us you are not proceeding, otherwise no later than 60 days after you confirm the delivered work is complete, including email copies.
Statistical software	Yes (choose “No preference” if none)	We deliver in the software your institution or journal requires; without a requirement we recommend the most suitable.	Read by the assigned statistician.
Deadline	No	Lets the assessment give a realistic timeline and tells us whether a second statistician is needed to meet it; if so, the assessment says so and you confirm before anyone else sees your material.	Read by the coordinator to plan the schedule.
Agreement to the Terms and Conditions and the Privacy Policy	Yes	Confirms you have read how your data is handled. Nothing else is agreed at this step.	Recorded with the submission as the legal basis for processing your request. No commitment to proceed is created.

After you press Request an Assessment you are taken to a confirmation page and receive an email within a few minutes with your Project ID, which begins with OS. The Research Coordinator reads the request personally and replies the same day.

What the form never asks: payment details, a login or account, your institution’s approval, or anything we would not use to assess the project. Submissions are protected against automated spam without a CAPTCHA, so there is nothing to solve.

Clients bring us unpublished data, unpublished results and sometimes unpublished ideas. Showing a real project, even anonymized, would mean showing a real research question that belongs to someone else and may not be published yet. So the example projects on this site are illustrative: realistic in design, methods and reporting, built to show how we work, and never a client’s study. Where a client has published and has given written permission, we may describe the statistical work in general terms; we still do not reproduce their data or results.

Our statisticians hold active university research posts, clinical appointments or corporate positions alongside their work for OnlineSPSS. Those positions come with institutional agreements and NDAs of their own. Naming them here would put those agreements at risk and, more importantly, would create a link between their names and your unpublished data. So we describe them by role, qualification and experience. Your Research Coordinator is the named person on every project; she assigns the statistician whose profile fits your study and remains accountable for the work. Erin, a founder of OnlineSPSS, is also named on the Team page.

Core team

Principal Statistician	PhD in Statistics · 12+ years · advanced methodology, study design, mixed-effects and longitudinal modeling · R, SAS, SPSS, Stata
Senior Biostatistician	PhD in Biostatistics · 10+ years · clinical trials, survival analysis, GLMM, GEE, statistical analysis plans · SAS, R
Medical Statistician	PhD in Medical Statistics · 9+ years · logistic and Cox regression, Kaplan-Meier, diagnostic accuracy, risk prediction · SPSS, R, Stata
Epidemiologist and Public Health Statistician	PhD in Epidemiology · 11+ years · cohort and case-control studies, causal inference, population health · R, Stata, SAS
Applied Statistician and Research Methodologist	PhD in Applied Statistics · 7+ years · method selection, ANOVA and regression families, survey research · SPSS, R, Stata
Psychometrician and Quantitative Psychology Statistician	PhD in Quantitative Psychology · 8+ years · EFA, CFA, SEM, measurement invariance, IRT, mediation and moderation · AMOS, Mplus, R, SPSS
Evidence Synthesis and Meta-Analysis Statistician	PhD in Biostatistics · 9+ years · pairwise and network meta-analysis, meta-regression, publication bias · R, Stata, RevMan

Specialist partners (enterprise and large projects, disclosed in advance)

Health Economist and HEOR Specialist	PhD in Health Economics · 9+ years · cost-effectiveness, budget impact, QALYs, HTA · R, Stata, Excel
Real-World Evidence Statistician	PhD in Epidemiology · 8+ years · propensity scores, comparative effectiveness, registries and EHR data · R, SAS, Python
MedTech and Medical Device Statistician	PhD in Biostatistics · 8+ years · diagnostic validation, ROC, Bland-Altman, clinical performance · R, SAS, Python
Genetics and Genomics Biostatistician	PhD in Statistical Genetics · 9+ years · SNP and association analysis, Hardy-Weinberg, genetic risk · R, PLINK, Python
Senior Statistical Programmer	PhD in Statistics · 10+ years · reproducible code, validation, simulation, analysis-ready datasets · SAS, R, Python, Stata, SPSS
Data Science and Predictive Modeling Statistician	PhD in Statistics · 8+ years · regularized regression, classification, model validation, missing data · Python, R, SAS

All thirteen profiles, with methods and software

Specialist partners join enterprise and large multi-site projects for their duration. They meet the same requirements as the core team: a doctorate, seven or more years of applied experience and a confidentiality agreement with OnlineSPSS, and their involvement is disclosed to the client before the project starts.

The team works remotely on company-provided devices; for some projects statisticians work together from a shared office. Where and how the team is organized is an internal decision and never changes the terms of a client project.

The site lists six services because researchers look for help in those words: planning and study design, quantitative analysis, qualitative and mixed methods, reporting and interpretation, meta-analysis, independent review. In practice the job is one: any task involving research data for clinical, academic or professional work, in whatever software the project needs. SPSS, R, SAS, Stata, Python, jamovi, JASP, NVivo, MAXQDA and others. If your task does not fit a service name, describe it in the form; the assessment will say what it involves.

1. We read what you sent.	The research question, the design, the data or data plan, the deadline and the deliverables you need. Most of the time this is enough; after 1,500 projects, the pattern of a study is familiar within minutes.
2. We ask only what is missing.	If something affects the method or the scope (the outcome type, the number of groups, how the data were collected), the coordinator asks before writing the assessment, so the fee is right the first time.
3. You receive the assessment by email.	Scope, deliverables, timeline and one fixed fee, under your Project ID. You decide; nothing happens until you say so.

You own the data, the analysis files, the results and the report we deliver. For paid projects OnlineSPSS never asks for authorship and never asks for intellectual property rights; our role is the statistical and analytical support agreed in the scope, and the research questions, design decisions, argument and conclusions remain yours. Because our statisticians are not named, there is no individual to credit; if you wish to acknowledge the support, “Statistical analysis support was provided by OnlineSPSS.com” is enough, and it is entirely optional.

The Pro Bono Program runs under its own published terms: authorship remains with the research team, OnlineSPSS claims no intellectual contribution, and the published paper carries the program’s acknowledgment sentence. The two processes are separate and are never mixed.

Publication-ready describes the state of the files you receive, not a promise about a journal’s decision, which depends on the study. Before anything is delivered:

CHECK	WHAT IT MEANS
Scope check.	Before anything is sent, the Research Coordinator compares the deliverables with the agreed scope, item by item.
Reporting standard check.	Our statisticians prepare tables, figures and the methods and results text to APA 7 (seventh edition) by default, or to the journal’s own instructions when you name the journal. Where a reporting guideline applies it is followed: CONSORT for trials, STROBE for observational studies, PRISMA for systematic reviews and meta-analyses, STARD for diagnostic accuracy studies, TRIPOD for prediction models.
Reproducibility.	Every project is delivered with the syntax, scripts or programs that produced the results, so any number in the report can be reproduced by you, your committee or a reviewer.
Assumptions reported.	Assumptions are tested and stated; where they fail, the alternative analysis is used and the choice is explained in the report.
Second-statistician check.	On projects where the design or the stakes justify it, a second in-house statistician reviews the analysis and the interpretation before delivery. You are told in advance and asked to confirm, because it means one more person sees your data.

• Fabricating, altering or selectively removing data to reach a result.
• “Find me a significant result” requests. We report what the data support, with effect sizes and uncertainty.
• Coursework, exams, graded assignments or anything a student is required to complete alone.
• Writing a thesis, article or report on a client’s behalf. We analyze, report and explain; the manuscript is yours.
• Promising an outcome: a p-value, an acceptance, a grade or a grant.

If a delivered item does not match the agreed scope, tell the Research Coordinator; it is corrected within the scope at no additional cost.

Reviews come from two places and both are genuine. Trustpilot, an independent platform, where every client is invited to review after delivery; Trustpilot calculates its score with its own time-weighted method, so the figure there can move even when every recent review is five stars, and the figure on this site is updated by hand, not live, so the Trustpilot page is the authoritative one. And email feedback sent to us directly, which appears on the Testimonials page alongside the Trustpilot reviews. In both cases nothing is published without the client’s consent, and nothing identifies the client beyond what they have approved: at most a university and a department, never a name. Since 2026 the Pro Bono Program provides the complete statistical analysis of one manuscript to three selected clinical studies a year at no cost, under the same confidentiality and quality standards as every paid project.

OnlineSPSS is a statistical consultancy, not a software reseller. It is not affiliated with, endorsed by or sponsored by IBM Corporation or any other vendor, sells no licenses and receives no commissions. Our statisticians work with current, licensed versions of the tools named on this site. A software name on a page means we support projects in that software, because clients ask for it; IBM SPSS is the most common request in statistical consulting, and the range extends to R, SAS, Stata, Python, NVivo, MAXQDA and others, chosen by your preference and your journal’s requirements.

Last reviewed: November 2026. This page is reviewed whenever the team, the tools or the procedures change.