CONTACT
Get in Touch
with OnlineSPSS
Questions, feedback or anything else. A member of our team replies the same day.
QUICK ANSWERS
Before You Get in Touch
How working with us works, and how we protect your data.
WORKING WITH US
How does the process work?
Request an assessment by sharing your research and data details. A statistically trained Research Coordinator reviews your project personally and replies the same day with a tailored quote and timeline. Once you confirm, payment is arranged, the analysis begins, and you receive a fully interpreted report with supporting files.
How do I start a project?
Request an assessment; no account or login is needed. The assessment is complimentary and carries no commitment, and nothing is charged unless you confirm you want to proceed.
Who will work on my project?
Your analysis is carried out by an in-house statistician. Your Research Coordinator, who is trained in statistics, is your single point of contact and manages your project from start to finish.
What happens if I need changes after delivery?
Let your Research Coordinator know what needs adjusting. Minor clarifications are handled as part of the engagement; more significant changes are scoped and confirmed before any further work begins.
DATA & PRIVACY
Is my data kept confidential?
Yes. Confidentiality is built into how we operate, and access to your raw data and identity is limited to those working directly on your project.
Is my data shared with anyone else?
No. Your research is never shared with third parties. Only your assigned statistician and Research Coordinator have access to your project data.
Can you sign an NDA?
Yes. A formal non-disclosure agreement is available on request, before you share any project details.
How is my research data handled?
Research data and project details are handled confidentially, and project information is not published. Read more about confidentiality and data security.
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Bring us your research question
Share your design and data. A statistically trained Research Coordinator reviews them and confirms scope and a fixed project fee before work begins.